ISO 9001 CERTIFIED
HIGH PERFORMANCE SEALS' ISO 9001:2008 REGISTRATION TESTIFIES TO OUR DEDICATION TO OUR CUSTOMERS AND OUR INDUSTRY
ISO demonstrates High Performance Seals' commitment to a stringent, independently verified Quality Management System. Customer benefit: Our internationally recognized quality system, allowing us speak with our customers on the same terms.
High Performance Seals conducts ongoing surveys to measure customer satisfaction. Customer benefit: We are proactive rather than reactive to customer suggestions for improvement.
ISO focuses on continuous improvement, assuring customers that High Performance Seals keeps current on "best practices." Customer benefit: Improved information systems, warehouse management and delivery strategies, which are as important to customer satisfaction as product design.
High Perforance Seals measures numerous internal processes to continuously identify cost and efficiency improvements. Customer benefit: By continuously controlling our costs, we can consistently offer a fair value over time.
ISO demands employee competency, awareness and training. Customer benefit: Our knowledgeable, competent employees deliver the required product at the requested time, 99% of the time.
We will do the right thing, in the right way, the first time, 100% of the time, at a price that delivers value to the stakeholder.